He Said, She Said. They Heard... – Language and Gender
This presentation looks at the role of gender in relation to communication. Tracey discusses the interactive relationship among gender, language, thought & culture; and the ways communication creates and perpetuates gender identities and gender interaction. You will also learn the difference between gender neutral and gender equal language; and which is best to use in the work place and in life. Learn how to achieve conversational success through the understanding of genderlect variation.

Generational Communication                                                                              This presentation addresses the numerous communication challenges people face in the workplace now that we have four generations working side by side for the first time in history.  Are you losing clients because your workforce is communicating differently only because of their age differences?  Do you have a wide age range of employees and want to see them succeed in all areas?  This is the seminar for you.

He-mail and She-mail 
This presentation is especially helpful for businesses that rely heavily on email communication. You will learn why email is a source of major miscommunication in the workplace and how to avoid it. Men and women actually project their genderlects into all forms of communication, including email. You will also learn how to ensure non-sexist writing in the workplace, and much more. 

The Pitfalls of Patient/Provider Communication
A must for all Physicians and Nurses or anyone in the health care industry. Tracey looks at the linguistic research of claiming power in the provider/patient relationship, as well as the variation in communication between male and female physicians. You will learn how doctors and their directives are interpreted differently by patients. 

The Power and Cultural Diversity of Language
Learn about the dynamic role of language in interpersonal relations, social attitudes and behavior. The salience of one’s social and personal identities can be seen in a speaker’s linguistic behavior. You will come away with knowledge of dialectal variations and generational variations in the workplace - crucial for Baby Boomers working with Generation X and Generation Y. You will also develop an understanding of how language influences the way we think and general rules for good conversation with people of all backgrounds. 

Communication in the Classroom
Educators are in a special situation when it comes to communication at work. There are many factors that need to be addressed when trying to reach students. Tracey addresses the variables of the classroom: grade level, gender of teacher, gender of student and educational goals in relation to the linguistic behavior of educators. Some of the most telling research looks at eye contact, directed questions and reducing gender bias in the classroom. Whether you teach preschool or college, you will benefit from this seminar.

Communication for Couples
Communication in close relationships is vital for everyone. Tracey explains how to understand the guidelines for effective conversation, active listening and fair arguments in intimate relationships.  Tracey draws on her experience as a marriage preparation counselor, as well as current linguistics studies to explain the communication trouble spots for couples, including non-verbal cues, pragmatics and metamessages.

Conflict Management and Resolution
Learning how to deal with conflict in the workplace and stopping many problems before they start is essential for employee productivity.  Tracey will teach you how to interpret the genderlect variations in conflicts, how to handle passive/aggressive behavior and more.  This seminar is a must for supervisors striving for team work within their company.

The Power of Police Talk
Tracey helps police officers understand how their position of power dominates any conversation they have, whether it be with a witness, a victim or a criminal. An officer’s gender also plays a major role in communicating with the public. Tracey also discusses the linguistic tendencies among co-ed police officers, the acceptance of females in the police force, and the “blue talk” of the profession. Learn how to effectively question and interact with people in order to do your job more efficiently.

Non-verbal Communication
A fascinating presentation to help you understand and interpret non-verbal messages. This includes much more than simply body language. Tracey looks at kinesics, proxemics, and paralanguage as well. Learn the universals of body language, the gender variations of non-verbal cues, the nuances of eye contact, conversational distances and much more.